play exchange
play exchange
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This app is available for your device
play exchange
This app is available for your device
Contact
+91 8009411553
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the play exchange?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to your number to complete the login process. This eliminates the need for a password or email login.
Q2: What should I do if I am not getting OTP?
To proceed, first, check your internet connection to ensure a strong signal is available. If you still encounter issues after clicking "send OTP," wait for the allotted time before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active phone number. If your number has changed, send your updated KYC (Know Your Customer) details to our customer support through email to facilitate a smooth account transfer. This will help update your account information.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and then download the latest version. Once installed, you should be able to log in and enjoy the updated app without any problems.
Q1: What is the minimum withdrawal amount in the play exchange?
The app allows withdrawals of a minimum Rs. 100, which is higher than other available apps. However, bonus earnings cannot be withdrawn, only the money earned from gaming activities. This means that users can only withdraw funds earned through gaming, not rewards or bonuses.
Q2: Is it necessary to do KYC for withdrawal?
To continue, you must complete and submit your KYC details in this app, including linking your Aadhaar card and saving your UPI and bank information. This will ensure a smooth and secure experience. Please ensure all necessary details are accurately saved to proceed.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The process in this app typically takes between 30 minutes to 3 hours due to its fast and stable services. However, occasionally, payment delays may occur, requiring a wait of up to 24 hours. This additional wait time is a rare exception to the otherwise streamlined process.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming purposes and cannot be withdrawn by anyone other than the account holder. Any winnings earned while playing with the bonus can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are.
Q5: Withdraw failed, money did not come, what should I do?
To resolve the issue, check your transaction history in the settings section. If your withdrawal request is failing, rest assured that the funds will be added to your wallet account within 24 hours. If the issue persists, you can seek assistance from their customer care centre.
Our top priorities are security and convenience. We offer support for a wide range of deposit and withdrawal methods, including credit/debit cards, e-wallets, and bank transfers, ensuring that your transactions are quick and secure. Our cutting-edge encryption technologies guarantee the protection of your personal information, allowing you to play with confidence and peace of mind. Whether you're depositing funds or withdrawing winnings, our advanced security measures are designed to safeguard your transactions and keep your sensitive data out of reach from unauthorized parties. With our robust security protocols in place, you can focus on enjoying your gaming experience without worrying about the integrity of your financial information.
We prioritize your convenience and security by offering a range of safe deposit and withdrawal methods, including credit cards, electronic wallets, and cryptocurrency options. Our robust security measures ensure that your information is protected at all times, giving you peace of mind when making transactions with us.